LOYALTY PROGRAMME

Every trip you take is worth more than you think.

The CTE Loyalty Programme rewards you every time you travel with us. Points earned on every booking — flights, hotels, packages, visas — redeemed against future trips, upgrades and exclusive experiences. No expiry, no blackout dates, no fine print.

Join nowFree to join. Takes thirty seconds.
HOW IT WORKS

Three steps. No small print.

STEP 01

Book

Every booking you make with CTE, whether that's a full package, a hotel, a flight, or a visa application, earns you loyalty points. Points are calculated as a percentage of your total booking value and land in your account automatically once your trip is completed.

STEP 02

Earn

Points accumulate across every trip. There's no minimum booking size and no cap on what you can earn. Book individually or as a family, points from every traveller on your account count toward your balance and your tier.

STEP 03

Redeem

Use your points against the cost of any future booking: flights, hotels, transfers, visa fees. No complicated redemption process, no partner restrictions. Your points are worth exactly what they say they're worth, applied directly at checkout.

TIERS

The more you travel, the better it gets.

Horizon

Entry level

  • 5% of every booking value returned as loyalty points
  • Priority responses from Cleo, your requests go to the front of the queue
  • Early access to new packages before they're listed publicly
  • Member-only offers and seasonal promotions

Voyager

3+ trips or $3,000+ spend
Most popular

  • 8% of every booking value returned as loyalty points
  • One free visa processing fee per year, any destination we cover
  • Dedicated Cleo profile, she remembers your preferences, your travel style, your people
  • Exclusive Voyager packages not available in the public catalogue
  • Priority customer support, your calls and messages answered first

Navigator

6+ trips or $6,000+ spend

  • 10% of every booking value returned as loyalty points
  • A dedicated travel manager, one person who knows your account inside out, always available
  • Bespoke itineraries built specifically around your travel profile and preferences
  • Complimentary upgrades where available, hotels, transfers, and package add-ons
  • First access to limited-release packages, new destinations, and exclusive experiences
  • Lounge access partnerships, coming soon

Points never expire.

We don't set an expiry date on loyalty points. If you took a trip three years ago and still have a balance sitting in your account, it's yours to use whenever you're ready. We built the programme this way deliberately, because travel happens on your timeline, not ours.

Already a member? Log in to check your points balance, see your current tier, and apply points to your next booking.

Not a member yet? Join the programme in thirty seconds and start earning points on your very next booking.

Points are earned on completed trips only and are not transferable between accounts. Tier status is reviewed annually based on trips completed or spend in the preceding 12 months. CTE reserves the right to update the programme structure with 30 days notice to members. Full programme terms available at /terms.